At Shaista Jewelry, we prioritize transparency and efficiency in our shipping processes. Understanding the nature of our products is essential for our customers, particularly as a significant portion of our offerings is made to order. Approximately 95% of our items fall into this category, which necessitates a specific timeline for production and dispatch.

For made-to-order items, customers should anticipate a dispatch time of 12 to 18 working days. This timeframe allows us to ensure that each piece meets our high standards of craftsmanship and quality. We take pride in the meticulous attention to detail that goes into creating each item, which is why this production period is necessary.

In addition to our made-to-order items, we also offer a selection of products that are ready to deliver. These items are available for immediate shipping and can be dispatched within a shorter timeframe, typically within 3 to 5 working days. Customers are encouraged to check our ready-to-deliver section for items that can be shipped promptly.

Once an order has been dispatched, customers will receive a confirmation message containing tracking information. This allows for real-time monitoring of the shipment's progress until it reaches its final destination.

It is important to note that shipping times may vary based on the destination and the logistics provider. While we strive to meet the estimated dispatch times, unforeseen circumstances such as weather conditions or logistical delays may impact delivery schedules. We appreciate your understanding in such situations.

For any inquiries regarding shipping or to track your order, please do not hesitate to contact our customer support team. We are here to assist you and ensure a smooth shopping experience.