By placing an order, you confirm that you agree to and acknowledge our Terms and Conditions. You also agree to the terms of the third-party payment merchants.

Please read these terms carefully.

Shipping and Delivery

Our jewelry is made to order; thus, the making time for each item is mentioned with the product under shipping details.

Once the item is ready, it is carefully inspected and then dispatched. Karachi orders will be delivered in a day or two; out-of-city orders will be delivered in 3 to 4 working days. You can inform our representative on Whatsapp if you are unavailable due to unforeseen circumstances.

Once a shipped parcel is returned to our studio, it won't be dispatched until paid in advance.

Items ordered from the Ready-to-deliver section will be delivered within 3-6 working days.

Express Shipping

For an urgent order, you can contact us to inquire about your preferred item. Shaista Jewelry does not offer a Cash on Delivery service for urgent orders. Thus all urgent orders will be dispatched once the payment is made with express shipping charges, which is 500 PKR.

Price and Payment

Shaista Jewelry offers multiple payment options. You can pay via PayPal, Credit card, or a direct bank deposit.

Once the payment is made, you can share the transaction details with us for verification. Please note that payment verifications may take around 24 to 48 hours.

Please note that Shaista Jewelry can change prices without any prior notifications.

No discounts are available other than during sale time.

Custom Order

Shaista Jewelry does not copy designs from somewhere else. We offer customization on our designs only. Moreover, custom orders will be processed once we receive a 50% advance.

International Shipping

Shaista Jewelry offers international shipping. However, you must inquire if the service is available in your country before placing your order.

International Shipping Charges will be calculated at checkout and solely depend on weight and destination.

All international orders will be processed once we receive the payment.

Any duty or customs charges have to be paid by the client.

After-Sale Service

Every client matters to Shaista Jewelry; thus, we provide lifetime after-sales service. If any stone falls off or your jewelry is tarnished, we will fix it. The repolish service is free of cost. However, you can ask us if other repairs will cost you any amount. You can fill the details of your Repair order here.

The shipping charges are the responsibility of the customer both times.